UPS CHSP Committees Fact Sheet
In 1995, UPS launched a program to protect and improve the health and safety of UPS employees. The result was the Comprehensive Health & Safety Process, and the formation of 3,600 CHSP Co-chaired Health and Safety Committees at UPS facilities across the country. The committees consist of non-management employees supported by management, and they take a comprehensive approach to improving the overall health and safety environment for UPS employees. Employee involvement – and management support – are the foundation for CHSP's success. The process was modeled after experience with OSHA's Maine 200 program, which benchmarked best-in-class companies with regards to safety.
"CHSP is making UPS a safer place to work by educating employees on how to identify workplace hazards, determine true root causes, recommend work process and equipment changes, and develop comprehensive strategies to avoid future employee injuries and auto accidents," said UPS Corporate CHSP Manager Steve Vaughn. "UPS is making improvements because our employees make safety a personal value."
Focus on Health and Safety
- There are 3,600 CHSP Committees in UPS facilities around the world, helping to protect and improve the health and safety of more than 324,000 UPS employees in the U.S., that's some 40,000 UPSers who work on safety.
- CHSP Committees consist of non-management employees at a particular facility, with a management co-chair for support. Non-management employees take the lead, and drive the committees' activities.
- Committees conduct facility and equipment audits, recommend work process changes, conduct safety compliance training and perform worksite analysis. Worksite analysis is a five-step process that begins with data analysis followed by problem identification, root cause analysis, solutions, action plans and monitoring. The process is designed to assist in identifying the key issues causing employee injuries and auto accidents and develop the effective elimination activities needed to address them.
A Record of Success
- CHSP is working. UPS has reduced the incidence of lost time injuries by 66 percent since 2005. All other safety indices including DART injuries, OSHA recordable and auto accident frequencies have also been significantly reduced.
- As part of its safety program UPS routinely deploys an outside consultant, KETER Consulting, to audit the compliance of UPS operations with company processes and federal standards.
- At the Chicago Area Consolidation Hub (CACH) in Hodgkins, Ill., CHSP committees instituted the SWEEP (Safety While Evaluating, Educating and Preventing) program. SWEEP groups monitor the safety of their work areas, assist with safety training, advise fellow employees of safe work methods, assist with potential safety concerns and train newly hired employees. SWEEP advisors also provide recognition for safe work practices, such as distributing cards that are put in a raffle for VIP parking at CACH.
- As a way to boost delivery drivers' awareness of backing, the safety committee in the Pacific Region's Desert Mountain District (New Mexico, Arizona and southern Nevada), and the Automotive group in the South California District (San Diego) created and refined a device that counts the number of times a package car is placed in reverse. The counters helped spur a contest to see which package division could achieve the biggest reduction in total backing maneuvers.
- The Metro Denver Safety Committees in the Rocky Mountain District Commerce City facility designed a defensive driving course allowing drivers to display and improve their safe driving skills. Safety co-chairs designed the course to provide an opportunity for drivers to showcase their knowledge by:
- Reciting the "Five and Ten" headings and explanations word for word
- Demonstrating defensive driving skills on the course
- Pretripping their vehicle
- Signing the DVIR
- Noticing potential hazards on the course
- Passing the backing exercise
- Presenting a non-expired D.O.T. card
- In Syracuse, N.Y., the Automotive CHSP Committee developed a tool to check clearance on bench grinders in UPS facilities, along with a poster to educate employees on how to safely operate the device.
- The Willow Grove, Pa., feeder CHSP group suggested a number of design enhancements to the tractor-trailer "dolly" – the connection device between a set of double trailers – which were implemented company-wide, making it easier and safer to maneuver the device.
- Many of the design improvements made to package cars and tractors over the years have come from driver suggestions.
- At the UPS facility in Petaluma, Ca., wellness champions have implemented injury-reducing initiatives such as yoga classes, nutritional guidance, heart health awareness and more.
- Safety enhancing improvements include reflective tape, strobes, handcart restraints, handholds, daylight running lights and LED interior lights.