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UPS Malaysia Fact Sheet

FOUNDED August 28, 1907, in Seattle, Washington., USA
ESTABLISHED IN MALAYSIA 1988
WORLD HEADQUARTERS Atlanta, Ga., USA
ASIA PACIFIC HEADQUARTERS Singapore
MANAGING DIRECTOR Mohammed Naeem Butt
WORLD WIDE WEB ADDRESS UPS.com/my
HEADQUARTERS No. 21 Jalan Tiang U8/93, Seksyen U8, Bukit Jelutong Industrial Park, 40150 Shah Alam, Selangor, Malaysia
GLOBAL VOLUME & REVENUE  
  2012 REVENUE US$54.1 billion
  2012 DELIVERY VOLUME 4.1billion packages and documents
  DAILY DELIVERY VOLUME 16.3 million packages and documents
  DAILY U.S. AIR DELIVERY VOLUME 2.3 million packages and documents
  DAILY INTERNATIONAL VOLUME 2.4 million packages and documents
POINTS OF ACCESS 10 UPS offices; 40 MBE outlets
EMPLOYEES 440 in Malaysia; 397,600 worldwide  
DELIIVERY FLEET 62 (vans, trucks and motorcycles)
UPS FLIGHTS 20 weekly flights to and from Penang & Kuala Lumpur and Kuala Lumpur & Shenzhen, China
SERVICES  
  SMALL PACKAGE
  • UPS Worldwide Express Plus®
  • UPS Worldwide Express®
  • UPS Worldwide Express Saver®
  • UPS Worldwide Express FreightSM
  • UPS Worldwide Expedited®
  • UPS WorldEase®
  INTEGRATED SOLUTIONS
  • UPS Trade Direct® Air
  • UPS Trade Direct® Ocean
  • Sea-Air
  CONTRACT LOGISTICS
  • Distribution
  • Service Part Logistics
  FREIGHT FORWARDING
  • UPS Air Freight Direct®
  • UPS Air Freight Consolidated®
  • Full Container
  • Less-Than-Container Load
  • Preferred LCL
  • UPS Customs Brokerage
  • UPS Temperature True®
  ENHANCED SERVICES
  • UPS Returns®
  • UPS Paperless® Invoice
  • Declared Value
  • UPS FTZ Facilitator®
  • UPS Import ControlTM
  • UPS Carbon Neutral
  • UPS Broker of Choice®
  • UPS International Dangerous Goods (IDG)
  • UPS International Special Commodities
  • Saturday Delivery
  TECHNOLOGY SOLUTIONS
  • UPS Billing Data and Billing Analysis Tool
  • UPS Internet Shipping
  • UPS TradeAbility®
  • WorldShip®
  • UPS CampusShip®
  • UPS Paperless® Invoice
  • Quantum View®
  • Flex® Global View
  • UPS MobileTM
  • UPS Calculate Time and Cost
  • UPS Schedule a Pickup
  • UPS Developer Kit

Recent Highlights

2013

  • UPS Worldwide Express Freight was rolled out globally for urgent, time-sensitive and high-value international heavyweight shipments. The new service enables customers to ship pallets over 70 kg with guaranteed day-definite transit times and door-to-door delivery service.
  • UPS announced the expansion of its Preferred Less-Than-Container Load (LCL) expedited ocean freight service by offering access between Asia to three destinations in Mexico: Monterrey, Mexico City and Guadalajara. This service expansion allows customers to better anticipate and control their inbound supply chain operations. The service is available from 27 ports across 12 Asian markets including Malaysia, to the United States, Canada, and now to Mexico.

2010

  • UPS launched UPS Import ControlSM, a new function that gives importers rather than exporters greater control over their inbound shipments. The new service reduces delays to the shipping process due to incorrect or incomplete documentation, and gives importers the ability to mask profit margins as they ship directly to end-customers.
  • UPS introduced its carbon neutral programme in the Asia Pacific region, including Malaysia. UPS customers now have the option of paying a small fee to calculate and offset the impact of the carbon emissions associated with their shipments.
  •  June 3, 2010 – UPS has formed an alliance with PosLaju the leading Malaysian courier company and jointly launched PosLaju International Premium, a day-definite, international express delivery service with money-back guarantee serving over 215 countries. The new service is available at all 52 PosLaju outlets in Malaysia and will on average, shorten the international transit time of packages and documents by half.

2008

  • UPS strengthens its Asia service portfolio with eight new products aimed at simplifying global trade for Asian companies conducting business internationally.  Leading the 2008 charge is a simplified global suite of three services for shipping international air freight, including a substantially expanded express freight option with guaranteed door-to-door service.

2007

  • UPS introduced three daily time-definite delivery options.  The new services provide customers with more flexibility on lanes between the United States and Asia, Europe and the Americas, giving businesses three time-of-day delivery options in 30 of the world’s most active trading markets.

2006

  • UPS enter an alliance with Petronas gas stations to allow customers to drop off packages for delivery at its gas stations.

2004

  • UPS introduced UPS CampusShipTM in Malaysia, offering customers the advantage of Web-based shipping solutions with centralised control and visibility ideal for decentralised office environments.

2003

  • UPS Worldwide Express Freight was rolled out globally for urgent, time-sensitive and high-value international heavyweight shipments. The new service enables customers to ship pallets over 70 kg with guaranteed day-definite transit times and door-to-door delivery service.

2002

  • UPS Malaysia introduced SMS (short message service) tracking – allowing customers to keep track of their packages at any time of the day or night no matter where they were.

For more information, contact:

65 6883 7965

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