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UPS Gears Up for Holiday Logistics (Canada)

Mississagua, ON, November 09, 2011

Company to Hire 55,000 Seasonal Workers; Five Days Each Approaching 25 Million or More Deliveries

UPS's (NYSE: UPS) holiday logistical miracle will be bigger and better than ever this year.

UPS expects to deliver more than 120 million packages this year in just the last week before Christmas, up more than 6 per cent compared to the 113 million delivered during last year's "peak week." That growth demonstrates the recent trend of people delaying online shopping until just before Christmas. Since the explosion of e-commerce, the holiday peak season has been compressed to the last two weeks before Christmas.

This year, in a dramatic underscoring of the trend, UPS is projecting it will see five different days on which its deliveries will approach or exceed 25 million - all within the last 10 days before Christmas. Last year, there were four days on which deliveries topped 24 million packages and only one day on which it surpassed 25 million.

A delivery volume of 25 million packages represents a 60 per cent increase compared to UPS's normal daily volume of 15.6 million and amounts to the delivery of 289 packages every second of the day.

The 2011 shipping season will reach its apex Dec. 22, UPS's peak shipping day, when the company projects its delivery volume worldwide will approach 26 million.

To handle all those packages, UPS will be hiring 55,000 seasonal employees across the globe, an increase from last year's 50,000 seasonal hires. UPS Canada will be adding close to 10% to its small package work force. The seasonal workers will act as walkers in high-density areas to handle additional volume without increasing fuel emissions. Globally, seasonal workers will work either as driver helpers or package sorters, loaders and unloaders.

"Early indications point to a solid holiday shopping and shipping season," said Alan Gershenhorn, UPS chief sales and marketing officer. "To handle the holiday rush and maintain the reliability that's needed when shopping close to Christmas, we're flexing every part of our global integrated small package network."

Shipping Tips for Consumers

Consumers can help ensure their packages reach their destination on time by knowing a few key shipping deadlines. Most UPS ground packages will reach their destinations in one-to-three days. Last-minute shoppers who ship their packages Friday, Dec. 23, can rely on UPS air services to deliver packages by Dec. 24. UPS will fly more than 400 additional flights per day during peak week, the week leading up to Sunday, Dec. 25. Here is a full downloadable list of holiday shipping deadlines.

UPS projects its peak air day this year will be Friday, Dec. 23, with more than six million deliveries of air packages on that day compared to a normal air volume of three million. In fact, UPS expects more than 58 million online package tracking requests on Dec. 20, the busiest tracking day of the season.

To deliver a hassle-free holiday, UPS provides customers a variety of options for their holiday shipping:

For holiday shipping information, tips and solutions:

More Information

About UPS

UPS (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight; the facilitation of international trade, and the deployment of advanced technology to more efficiently manage the world of business. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide. The company can be found on the web at and its corporate blog can be found at To get UPS news direct, visit

About The UPS Store

With more than 340 stores nation-wide, The UPS Store is Canada's largest franchised chain of business services centres, offering such services as digital printing, document finishing, photocopies, mailbox rentals, worldwide shipping and much more. Visit to find a location near you.

To ask about this press release, contact:

APEX Public Relations


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