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| Information: Transfer of Information About those Goods... |
UPS information technology tracks and forecasts the
movement of goods to ensure customers can monitor each step of the journey.
UPS's technology leadership gives customers tools to design and manage their supply
chains to maximize profitability.
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UPS's global technological infrastructure is comprised of the largest private
database and largest private wireless network in the world. |
| UPS Supply Chain Solutions utilizes information systems to monitor the
performance of customers' entire supply chain, providing visibility into the process so that
delays, bottlenecks and problems can be quickly resolved. These systems connect beyond UPS
to include other transportation carriers, trading partners, customer departments and vendors. |
| Modeling software combined with engineering prowess enables UPS
Supply Chain Solutions to create optimized transportation and distribution networks
for its customers that satisfy both cost and customer service requirements. |
| UPS.com, available in 32 languages on 107 country-specific sites, provides customers an array of interactive services beyond package shipping and tracking, as well as a host of downloadable software options. The site handles over 14.5 million page views and 15 million tracking requests on a daily basis. |
| UPS's databases and systems connect seamlessly with appropriate third
parties to speed international trade and customs brokerage, plus streamline import and export
documentation processing. |
| More than 200,000 UPS customers have incorporated UPS OnLine® Tools into their
own Web sites to strengthen their customer service. |
| In addition to basic package tracking, UPS offers enhanced visibility services such as UPS
Quantum View® and UPS Signature Tracking®, as well as advanced customized
supply chain visibility services through its business units. |
| The sophisticated information technology of UPS World Ease® and UPS Trade
Direct Ocean process goods as one unit for faster, more efficient shipping. |
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Case Study: Nikon
 Top consumer goods manufacturers like Nikon, Inc., the world's leader in precision optics, 35mm
and digital imaging technology, now recognize that success requires more than just making
market-leading products. Having the right distribution network is just as critical. UPS
reengineered Nikon's supply chain, providing SKU-level visibility within complex distribution
and IT systems.
 Read the case study 
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