UPS and Yahoo!
UPS and Yahoo! Inc. integrated a suite of online UPS shipping tools into Yahoo!
Small Business (smallbusiness.yahoo.com ),
a leading provider of services enabling small businesses to be successful online.
The tools, available to Yahoo! Small Business’ more than 40,000 merchants,
provide easy access to UPS services that allow them to process and ship orders
in a more efficient and cost-effective manner, while improving customer satisfaction
by displaying key shipment information at check out.
The integration is an excellent example of UPS’s strategy of embedding
easy-to-use, UPS-enabled e-commerce solutions to serve customers where they
do business. Approximately one in eight online stores is hosted by Yahoo! Small
Business.
UPS ONLINE TOOLS
The UPS OnLine® Tools can be accessed in Yahoo!’s order management system and
include:
- Shipping - to process shipments and print labels;
- Tracking - to allow package tracking by both merchants and purchasers;
- Rates and Service Selection - to allow Yahoo! merchants real-time access
to UPS shipping rates for their customers;
- Time in Transit - to compare the speed of different UPS shipping services;
- Address Validation - to ensure shipping addresses are correct at time of
order and reduce costly delayed and returned shipments.
Additionally, high volume Yahoo! merchants can export orders from Yahoo! for
processing via UPS® WorldShip®, eliminating address key entry. The UPS Tracking
Number can then be imported back to Yahoo!and allowing merchants to easily download
customer orders.
Yahoo! Small Business merchants can use the UPS OnLine Tools themselves for
easy shipment processing, as well as provide the option for their customers
to view UPS Rates & Services and Time in Transit from the merchant’s site.
In addition to the integration for Yahoo! Small Business merchants, UPS Tracking,
Rates & Service and Time in Transit Tools are available for general business
and individual use within the Yahoo! Small Business Shipping Center. Please
visit http://ups.yahoo.com for more information.
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