Meet the leadership teams that help make UPS a global commerce leader.

Teri Plummer McClure, Chief Human Resources Officer and Senior Vice President, Labor Request a speaker

A good organization acknowledges the need to hire and retain a diverse workforce and be representative of the communities in which it operates. A great organization transforms its culture to one that values and seeks value from diverse stakeholders in ways that support the organization’s goals and objectives. This is transformative change, and it leads to tangible, visible and faster progress.

Teri Plummer McClure has responsibility for Human Resources, Employee Communications and Labor Relations for the company's 481,000 employees worldwide. Teri is also a member of the company's Management Committee, which is responsible for setting strategy, profit and operating plans for the company's worldwide operations.

A native of Kansas City, Kansas, Teri earned a bachelor's degree in marketing and economics from Washington University in St. Louis, Missouri, and a juris doctorate degree from Emory University School of Law in Atlanta. She began her legal career in private practice, focusing on labor-and employment-related civil litigation. Prior to joining UPS, she practiced with the Troutman Sanders firm in Atlanta.

Teri joined the UPS Corporate Legal Department in 1995, and was promoted into various legal roles including vice president. In 2003, she assumed an operational role as president of the Central Florida District. Before returning to the Legal Department, she held special assignments in UPS logistics and distribution and served as UPS Compliance Manager.

Teri was appointed General Counsel and Corporate Secretary in 2006, and subsequently assumed responsibility for Compliance and Ethics, Audit, and Communications. In 2015 Teri assumed her current position of Chief Human Resources Officer and Senior Vice President of Labor Relations. 

In addition to her corporate responsibilities, she is a member of various bar associations and serves on the board of trustees of The UPS Foundation, which distributed more than $114.9 million in charitable giving in 2018.

She also serves on the board of directors for Lennar Corporation, GMS, Inc., Heart for Africa, the Task Force for Global Health, City of Refuge and the Board of Trustees for United Way Worldwide.

Teri was the co-chair of the Georgia Supreme Courts Committee on Civil Justice. She most recently received the 2014 General Counsel of the Year Pathfinder Award from the National Bar Association and the 2013 Exemplar Award from National Legal Aid & Defender Association. Teri received Distinguished Alumni Awards from both Emory School of Law and Washington University Olin School of Business.

Teri, her husband and daughters live in Atlanta, where they are active with church-related, civic and community organizations.