Leadership

Meet the leadership teams that help make UPS a global commerce leader.

Cindy Miller, President, UPS Global Freight Forwarding Request a speaker

In 2016, Cindy was named President of UPS Global Freight Forwarding. In this position, Cindy is responsible for all global air and ocean freight operations and global customs brokerage operations.

Cindy’s first job at UPS was a UPS driver in Allentown, PA, in 1988. She later held a variety of operational and managerial positions in Philadelphia and New York as well as an assignment as a corporate schools instructor involved in the development of supervisors and managers. In October 2000, Cindy joined the corporate compliance department in Atlanta. During this time, she also assisted the mergers and acquisitions team as UPS strengthened its freight forwarding capabilities.

In 2001, Cindy was promoted to Northern Plains District Manager in Omaha, NE. A few years later, she accepted a similar assignment with the Metro Chicago District in October 2004. Cindy became president of the South Europe and Africa District in 2008, where she was responsible for small package operations throughout Italy, Spain, Portugal, Greece, Bulgaria, Romania, the Balkans, the Middle East, and Africa. In September 2010 Cindy accepted the position of U.K., Ireland & Nordics District Manager. In this role she was responsible for overseeing all operations, strategy, and business development in her district.

Cindy was promoted to Europe Region Manager in 2013. Under her leadership, UPS achieved record growth and service levels across the region. Cindy also directed key expansions in the Healthcare and Retail and business-to-consumer sectors, including the rollout of UPS My Choice and the UPS Access Point network. In addition, Cindy oversaw multiple acquisitions and the opening of new or expanded facilities across Europe, including France, Austria, Poland, and Germany.

Cindy holds a BA in Business and Humanities from Penn State University. She is also a graduate of the London Business School Executive Leadership Course and a member of the Executive Council EU AmCham and the Board of Directors Brussels AmCham.