Technology Facts: UPS

Abstract

Learn more about the technology behind UPS.

Chief Information and Engineering Officer
Juan Perez
Number of technology employees
Approximately 5,700
Data Centers
Mahwah, NJ / Atlanta, GA
Mainframes
4
Mainframe Capacity (Millions of instructions per second - MIPS)
94,423
Petabytes of storage
53.2
Laptops and Workstations
232,953
Server Instances
48,356
% of Data Center Servers Virtualized 86%
DIADs
142,945 in daily use
UPS MyChoice enrollments
66.2 million
UPS Global Telecommunications Network
Network sites
3,030
www.ups.com Average Daily Usage
Page Views
21.4  million
2019 Peak Day Page Views
48.5  million
Online Tracking Average Daily Usage
 
Tracking requests
294.9 million per day
2019 Peak Day
482 million

Technology Awards

  • Forbes CIO Innovation Award – Juan Perez for Global Smart Logistics Network (2019)
  • Dive Awards 2019 Innovator of the Year: UPS Flight Forward (2019)
  • Motor Transport Awards 2019 - Best Use of Technology (2019)
  • GeorgiaCIO: CIO of the Year, Super Global category – Juan Perez (2018)
  • Red Hat Innovator of the Year for Innovative Use of Open-Source Software (2018)
  • CIO Magazine: CIO 100, UPS Chatbot My Choice® Integration (2018)
  • Distinguished Mexican Award from Mexico’s Secretariat of Foreign Relations – Juan Perez (2018)
  • Hispanic IT Executive Council (HITEC) 100 – Lidia Santos (2018)
  • CIO Dive: CIO of the Year – Juan Perez (2017)
  • Constellation's Business Transformation 150 – Kim Felix and Ken Finnerty (2017)
  • Technologist of the Year by the Illinois Technology Association (ITA) – Darren Cockrel (2017)
  • Constellation Research SuperNova Award for Matrix Commerce, Follow My Delivery (2017)
  • Salesforce.com: Lightning Powerhouse Award for DRIVE (2017)
  • Computerworld: Premier 100 IT Leaders – Kim Felix (2017), Ken Finnerty (2015), Nick Costides (2014), Juan Perez (2013)
  • HotTopics.ht and Tanium's Top 100 Global CIOs – Juan Perez (2017)
  • Esri User Conference President's Award – UPS (2017)
  • InformationWeek Elite 100: Decade Award (2016)

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