The Evolution of the UPS Delivery Information Acquisition Device (DIAD)

Abstract

UPS revolutionized the package delivery business in 1991 when it developed and deployed the first Delivery Information Acquisition Device, known as the DIAD. Two decades later, UPS continues its pioneering development efforts with the fifth generation of the DIAD - the DIAD V.

  • Electronically captured delivery information, including signatures.
  • Delivery information uploaded at end-of-day upon return to UPS.
  • Scanned bar codes.
  • Programmed route and maintained timecard information.
  • Tallied CODs.
  • 0.75 megabytes of memory.

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