General Government Fact Sheet


UPS is a logistics leader with decades of experience working across the government spectrum. From working with states to develop and implement disaster recovery plans to helping federal agencies gain greater visibility into their operations and advance sustainability goals to moving mission-critical shipments to support the U.S. warfighter, UPS knows government logistics.

Our government expertise:

Government customers can tap into our deep expertise, our network and our global logistics and technology solutions.

  • People: Our UPS government team includes on-staff veterans and military personnel
  • Operations: We have an unparalleled global logistics and multi-modal transportation network including air, land and sea as well as warehousing and distribution services to improve operational efficiencies while meeting time-sensitive needs
  • Technology: Our single technology platform covers all transportation modes; We also provide electronic billing and reporting and end-to-end supply chain visibility solutions, including critical milestones reporting services
  • Sustainability: We help the Department of Defense, defense contractors and federal and state agencies analyze their carbon footprints and meet sustainability goals

Customers we serve:

  • Department of Defense
    • Experience in theaters of war and contingencies including Afghanistan, Iraq and Libya
    • On-Demand Quote Desks for time-sensitive freight shipments for air, ocean and LTL shipments
    • Support of USTRANSCOM-SDDC, AMC, MSC, Defense Logistics Agency, DCMA, Nexcom, MCX, Exchange, DeCA, AMCOM, Army, Navy, Air Force, Marine Corps and National Guard
    • Logistics Emergency Teams worldwide for disaster response services
  • Defense contractors
    • Proven track record of helping defense contractors capture new business from the Department of Defense and implement new defense contracts
    • Participant in Universal Services Contract (USC), Category-A Contracts and LOGCAP
    • ISO certification and Aerospace Standard (AS) 9120 Certification for Quality Management System
    • Approved ITAR carrier
  • Federal agencies
    • Long-time GSA-awarded contractor
    • Broadest range of air and ground small package and freight services
    • Integrated technology systems, including visibility tools and customized reporting
    • On-site training and support
  • State agencies
    • Disaster preparedness and recovery programs
    • Broadest range of air and ground small package and freight services
    • Fleet management solutions
    • Sustainability solutions to meet individual state goals
    • Cutting-edge visibility and reporting tools

Fast Facts: 

Our network:

  • Deliver more than 16.3 million shipments daily, servicing more than 220 countries and territories
  • Ground fleet of nearly 100,000 vehicles, with more than 2,600 of those alternative fuel or advanced technology
  • Operate one of the world's largest airlines, flying 982 international flight segments daily and serving more than 346 international airports
  • More than 811 distribution facilities in 120 countries, exceeding 33.5 million square feet of warehouse space

Our commitment to military reservists and veterans:

  • UPS has a longstanding commitment to UPSers who are veterans and those serving in the National Guard and Reserves.
  • Currently, UPS employs nearly 24,000 veterans, representing 7.5 percent of UPS’s domestic workforce
  • Approximately 1,100 employees are on military associated leave on any given day
  • Announced in 2013, we committed to hiring more than 25,000 veterans over five years and serving 25,000 employee volunteer hours helping veterans and Veterans Service Organizations (VSO) as part of First Lady Michelle Obama's "Joining Forces Initiative”
  • UPS has twice been the recipient of the Freedom Award, the nation's highest recognition for employers supporting National Guard and Reserve members.  
  • More than 250 The UPS Store® locations are operated by veterans
    There are 43 locations of The UPS Store on military bases, and many employ military spouses to provide additional support to active duty families. 
  • UPS supports veteran's organizations through sponsorships, donations and volunteer hours across the country including at the National Veterans Wheelchair Games (since 1988), the Marine Corps Marathon and through Paralyzed Veterans of American programs among others
  • In 2013, more than $1 million was committed by The UPS Foundation over the next 3 years to support the Paving Access for Veterans’ Employment (PAVE) program that addresses the high veteran unemployment rate.


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