The UPS Foundation Links Advanced Tracking Technology with Global Humanitarian Relief Efforts

US 03/26/15

Atlanta, GA

The UPS Foundation, the philanthropic arm of UPS (NYSE: UPS), today announced the launch of the UPS Relief Link program to help improve the lives of displaced refugees around the world through optimized distribution and tracking of critical supplies in crisis-affected areas.

UPS Relief Link combines the use of a hand-held scanning tool and durable identification cards to deliver superior efficiency by eliminating paper records in the refugee camps. Using this solution, UNHCR and UPS have been able to speed distribution time, provide verifiable receipt of vital provisions ensuring equitable distribution, and minimize theft through their pilot programs in Ethiopia (Dollo Ado) and Mauritania (Mbera).

Introduced at the 2015 Dubai International Humanitarian Aid & Development Conference (DIHAD), the program was developed in collaboration with UNHCR, which delivers food and other relief items to millions of refugees worldwide.

Also at DIHAD, UPS signed a Memorandum of Understanding (MOU) with Dubai's International Humanitarian City (IHC). The agreement allows the IHC access to UPS’s global capabilities including developing solutions to logistics challenges UN agencies and NGOs face distributing aid in the region.

The UPS Relief Link program was developed leveraging UPS’s proprietary Trackpad technology, which was first implemented to assist The Salvation Army with relief efforts following the devastating earthquakes in Haiti in 2010. The technology provides full visibility into the supply chain journey of urgently-needed items through the critical “last mile” of delivery to refugees, where human tracking and data input errors often lead to inconsistent delivery and distribution.

“We are honored to partner with  UNHCR and apply our expertise in logistics and supply chain management to help solve the global challenge of ensuring accurate and equitable distribution of nutrition and other life-saving supplies to refugees,” said Eduardo Martinez, president of The UPS Foundation. “Humanitarian relief and resilience is a core focus of The UPS Foundation, and we look forward to working with UNHCR to extend the UPS Relief Link program to additional camps in the near future.”

Compatible with handheld barcode readers as well as Android tablets, UPS Relief Link has driven improved operational efficiency for UNHCR. At the Mbera camp alone, UNHCR was able to streamline technology needs from 25 laptops to 5 tracking devices while eliminating concerns around shortened battery life. Additionally, UPS Relief Link can now produce previously unavailable automated inventory and data reports within seconds.

For more information about the UPS Relief Link program, please view our video at  For more on other The UPS Foundation initiatives, please visit


About UPS

UPS (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including transporting packages and freight; facilitating international trade, and deploying advanced technology to more efficiently manage the world of business. UPS is committed to operating more sustainably – for customers, the environment and the communities we serve around the world. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide. UPS was awarded America’s Best Customer Service company for Shipping and Delivery services by Newsweek magazine; Fortune magazine’s Most Valuable Brand in Transportation; and top rankings on the JUST 100 list for social responsibility, the Dow Jones Sustainability World Index, and the Harris Poll Reputation Quotient, among other prestigious rankings and awards. The company can be found on the web at  or  and its corporate blog can be found at The company’s sustainability eNewsletter, UPS Horizons, can be found at . Learn more about our sustainability efforts at . To get UPS news direct, follow @UPS_News on Twitter. To ship with UPS, visit


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Kristen Petrella