UPS Boosts Saturday Operations To Increase E-Commerce Delivery Speed
- New Saturday ground pickups allow many businesses to have packages delivered to their customers on Monday, one business day earlier than before
- With #UPSsaturday delivery, residential and commercial recipients can get ground packages that would previously arrive on Monday on Saturday
- Expands to 15 additional major metro areas in April, with plans for rapid advancement to nearly 4,700 U.S. cities and towns by the holiday shipping season
- UPS’s operating capacity increased with no additional investment in buildings, vehicles or trucks
- More than 6,000 new UPS jobs expected when fully implemented
Here’s another reason to cheer the weekend: UPS (NYSE:UPS) for the first time offers Saturday ground delivery and Saturday pickup services, delivering shippers industry-leading Saturday choices.
The time-in-transit improvement is one of the largest in the company’s 109-year-history. This planned expansion is expected to create more than 6,000 new UPS jobs nationwide when operations are fully implemented by the end of 2018.
“The addition of another ground operations day more efficiently utilizes our existing delivery network and offers customers an even faster ground delivery solution,” said Teresa Finley, UPS’s chief marketing officer.
UPS began testing the Saturday delivery program in Atlanta, Philadelphia and Los Angeles in 2016. Further expansion is underway in these cities and broader deployment begins in April to 15 additional metropolitan areas including New York, Chicago and Boston. By November – in time for the holiday shipping season – nearly 4,700 cities and towns are planned to be covered. In 2018, coverage will expand to more than 5,800 cities and towns.
The company will now offer a full range of transportation options covering six days a week, expanding customer choice and offering industry-leading flexibility. Paired with more than 8,000 UPS Access Point® locations and UPS My Choice®, this service expansion significantly enhances a shipper’s ability to get packages to consumers where and when they want them delivered.
Online retailers stand to benefit from fewer lost sales due to abandoned online shopping carts, enhanced ship-from-store options and fewer items being out of stock.
Saturday ground pickups will enable online retail shippers utilizing a ship-from-store strategy to achieve Monday deliveries for the vast majority of the U.S. population. In the UPS Pulse of the Online Shopper study, retailers report that 46% of customers abandon a shopping cart for reasons that include the shipping time taking too long, and 62% of shoppers select ground delivery.
Additionally, shippers across multiple industries ranging from automotive to healthcare stand to benefit from this additional operating day. It enables them to add a sixth day to ship and receive providing an opportunity to turn inventory faster, utilize space more efficiently, and increase productivity.
This new offering is seamless to shippers who simply process packages as they always have. UPS® shipping technologies, such as UPS WorldShip® system and ups.com, will be automatically updated as ZIP codes are added.
“This is an exciting addition to our suite of services,” Finley said. “We are confident that it will help our customers capture market growth.”
Editor’s note: These cities will be added in addition to the three test markets of Atlanta, Philadelphia and Los Angeles:
- Indianapolis-Carmel, IN MSA
- St. Louis, MO-IL MSA Houston-Sugar Land-Baytown, TX MSA
- Tampa-St. Petersburg-Clearwater, FL MSA
- San Francisco-Oakland-Fremont, CA MSA
- Cleveland-Elyria-Mentor, OH MSA
- New York-Northern New Jersey-Long Island, NY-NJ-PA MSA
- Syracuse, NY MSA
- Seattle-Tacoma-Bellevue, WA MSA
- Pittsburgh, PA MSA
- Buffalo-Niagara Falls, NY MSA
- Milwaukee-Waukesha-West Allis, WI MSA
- Denver-Aurora-Broomfield, CO MSA
- Chicago-Joliet-Naperville, IL-IN-WI MSA
- Knoxville, TN MSA
UPS (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including transporting packages and freight; facilitating international trade, and deploying advanced technology to more efficiently manage the world of business. UPS is committed to operating more sustainably – for customers, the environment and the communities we serve around the world. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide. UPS was awarded America’s Best Customer Service company for Shipping and Delivery services by Newsweek magazine; Fortune magazine’s Most Valuable Brand in Transportation; and top rankings on the JUST 100 list for social responsibility, the Dow Jones Sustainability World Index, and the Harris Poll Reputation Quotient, among other prestigious rankings and awards. The company can be found on the web at ups.com or pressroom.ups.com and its corporate blog can be found at ups.com/longitudes The company’s sustainability eNewsletter, UPS Horizons, can be found at ups.com/sustainabilitynewsletter . Learn more about our sustainability efforts at ups.com/sustainability . To get UPS news direct, follow @UPS_News on Twitter. To ship with UPS, visit ups.com/ship.
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