UPS Expands Medical Drone Service To University Of California San Diego Health

US 01/29/20

Atlanta, GA

  • Drone program launches February 2020 in partnership with Matternet and builds on UPS Healthcare & Life Sciences strategy to support U.S. hospital transport services with innovative logistics capabilities
  • UPS scaling program to help care providers enhance patient experience and outcomes
  • UCSD tests with the FAA will add further knowledge concerning drone applications under DOT UAS Integration Pilot Program

UPS (NYSE:UPS) today announced the expansion of its industry-leading UPS Flight Forward™ drone delivery program to the University of California San Diego Health system. UPS Flight Forward™, in partnership with Matternet, will launch the health campus delivery program to transport various medical products between health centers and labs by unmanned aerial vehicles. The new service will begin in February 2020.

The project calls for medical professionals at Jacobs Medical Center, located on the east health campus of UC San Diego in La Jolla, to load medical parcels, such as blood samples or documents, into a secure drone container used for the flight.

The drones will follow predetermined flight paths, initially between Jacobs Medical Center and special landing sites at Moores Cancer Center, located less than a mile away and within visual line of sight under the FAA’s Part 107 rules and then subsequently at the Center for Advanced Laboratory Medicine (CALM), which is near the Jacobs Medical Center. The flights will take only minutes to complete and will be monitored by remote operators.

In May 2018, the FAA designated the City of San Diego as one of nine lead participants in the regulators’ Integration Pilot Program (IPP). One of the city’s proposed missions was to test the use of drones in transporting lab specimens and pharmaceuticals throughout its health system.

In September 2019, UPS Flight Forward, the company’s drone airline subsidiary, received the Federal Aviation Administration’s (FAA) Part 135 Standard certification with authorization for the use of unmanned aircraft systems to operate a drone delivery program at WakeMed Hospital in Raleigh, N.C.

Enhancing the UPS Smart Global Logistics Network to support hospitals and other healthcare organizations remains a key element of the company’s transformation strategy. Healthcare and life science logistics is a priority segment for UPS, and the company continues to build new relationships and deploy technologies to deliver better patient care with streamlined logistics and supply chain.

About UPS

UPS (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including transporting packages and freight; facilitating international trade, and deploying advanced technology to more efficiently manage the world of business. UPS is committed to operating more sustainably – for customers, the environment and the communities we serve around the world. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide. UPS was awarded America’s Best Customer Service company for Shipping and Delivery services by Newsweek magazine; Fortune magazine’s Most Valuable Brand in Transportation; and top rankings on the JUST 100 list for social responsibility, the Dow Jones Sustainability World Index, and the Harris Poll Reputation Quotient, among other prestigious rankings and awards. The company can be found on the web at  or  and its corporate blog can be found at The company’s sustainability eNewsletter, UPS Horizons, can be found at . Learn more about our sustainability efforts at . To get UPS news direct, follow @UPS_News on Twitter. To ship with UPS, visit


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