Media Kit Details

Learn more about UPS -its services, initiatives and specific industry solutions

Industry Solutions: Retail

The highly experienced team of professionals at UPS work closely with retail and consumer goods companies to improve service levels, optimize distribution and transportation networks, navigate the complexities of international trade and streamline their global supply chains.

Learn more reading the media materials below or go to UPS Solutions.

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Inquiries

For more information about
Media Kits, contact:

Dawn Wotapka

+14048288896

dwotapka@ups.com

Fact Sheets

01/03/17
UPS My Choice Overview

UPS My Choice is a free service that gives consumers more control over their residential deliveries. UPS My Choice members can receive an email or text message the day before a shipment arrives. If they won’t be home, they can re-route most packages to their workplace, a neighbor’s home or a nearby UPS Access Point™ location. Members can also provide instructions for their UPS driver to leave their deliveries at places such as their home’s back porch or side of the garage. Most delivery alerts include an estimated delivery window, and for a small fee, UPS can also provide a 2-hour confirmed delivery window*. A small fee also applies to certain delivery changes.*

2016 UPS Pulse of the Online Shopper Executive Summary

Tech-savvy shoppers and new technologies are changing the retail industry. From the growth of mobile shopping to retailer adoption of in-store beacons and mobile messaging, technology is quickly becoming a game-changer in the e-commerce experience.

2016 UPS Pulse of the Online Shopper White Paper

Retailers of all sizes are experiencing tensions within their organization about prioritizing the changes needed to remain competitive. The insights offered here are designed to help them determine the best path forward as they navigate the intricacies of a market that’s never been more challenging.

2015 UPS Pulse of the Online Shopper Executive Summary - Domestic

The retail industry is quickly changing, and consumers are leading the charge. Today’s shoppers are more empowered than ever, raising expectations for retailers. Shoppers are shifting between multiple channels to research products and make purchases, and all channels are important, including the store. They are shopping at small, local and global retailers and are seeking value at every stage of the online shopping experience, looking for perks and deals.

2015 UPS Pulse of the Online Shopper White Paper - Domestic

Today’s shopper is a moving target. The research results are broken into three core areas to highlight shopper trends and preferences: the empowered shopper, changing channels, and the ready retailer.

2015 UPS Pulse of the Online Shopper White Paper - Global

UPS commissioned this Global Study with comScore for the second year to provide perspective for retailers on consumer behavior in today’s fluid shopping culture.

2015 UPS Pulse of the Online Shopper infographic - Global

2015 UPS Pulse of the Online Shopper infographic - Global

Inquiries

For more information about
Media Kits, contact:

Dawn Wotapka

+14048288896

dwotapka@ups.com